Unified Communications (UC) Applications - Hosted

About this Research Service

The Synergy Research Group Unified Communications (UC) Applications- Hosted research service provides analyst inquiry support, market analysis, market share, and forecast reports for unified communications and collaboration. The UC Applications research service includes detailed quantitative analysis of Unified/Voice Messaging, Conferencing (web, audio), Hosted Contact Centers, and the tracking of UC User Subscriber Licenses.

Market Segment Coverage
  • Total Unified Communications (UC) Applications
  • Hosted Contact Center/CCaaS
  • Hosted AudioConferencing Services
  • Hosted Web & Video Conferencing
  • Hosted WebConferencing
  • Hosted VideoConferencing
  • Video as a Service (VaaS)
  • Managed Video Conferencing
Statistics Provided
  • Quarterly Market Shares
  • Annual Market Shares
  • Annual Forecasts
  • Vendor Revenue
  • Subscriber Licenses
  • Total Available Market (TAM) Size
Companies Tracked
  • 8x8
  • Adobe
  • Aspect
  • AT&T
  • BCS Global
  • Bell Canada
  • BlueJeans (Verizon)
  • British Telecom
  • China Telecom
  • China Unicom
  • Cisco
  • Cisco (Broadsoft)
  • Content Guru
  • Deutsche Telekom
  • Five9
  • Fuze
  • Genesys
  • Glowpoint
  • InterCall
  • Japan Media Systems
  • KDDI
  • Level 3
  • Lifesize (Serenova)
  • LogMeIn
  • Lumen (CenturyLink)
  • Microsoft
  • NICE (inContact)
  • NTT
  • NTT IT
  • Orange
  • Poly
  • Premiere Global-Services, Inc.
  • Puzzel
  • RingCentral (Connect First)
  • Serenova
  • SingTel
  • Softbank (IDC Frontier)
  • Starleaf
  • Talkdesk
  • Telefonica
  • Telstra
  • V-Cube
  • Verizon
  • Vidyo (Enghouse)
  • Vonage
  • West (Magnetic North)
  • Zoom
Annual Research Deliverables
  • Analyst Inquiry Service
  • Custom Data Cuts on Request
  • Synergy Interactive Analysis (SIA) Database Access
  • 4 Worldwide Quarterly Market Share Reports
  • 4 Regional Quarterly Market Share Reports
  • 2 Worldwide Forecast Reports

About Synergy Research Group

Synergy provides quarterly market tracking and segmentation data on IT and Cloud related markets, including vendor revenues by segment and by region. Market shares and forecasts are provided via Synergy’s uniquely designed online database SIA ™, which enables easy access to complex data sets. Synergy’s Competitive Matrix ™ and CustomView ™ take this research capability one step further, enabling our clients to receive on-going quantitative market research that matches their internal, executive view of the market segments they compete in.

Synergy Research Group helps marketing and strategic decision makers around the world via its syndicated market research programs and custom consulting projects. For nearly two decades, Synergy has been a trusted source for quantitative research and market intelligence. Synergy is a strategic partner of TeleGeography.

To speak to an analyst or to find out how to receive a copy of a Synergy report, please contact sales@srgresearch.com or 775-852-3330 extension 101.