Unified Communications (UC) Applications

About this Research Service

The Synergy Research Group Unified Communications (UC) Applications research service provides analyst inquiry support, market analysis, market share, and forecast reports for unified communications and collaboration. The UC Applications research service includes detailed quantitative analysis of Unified/Voice Messaging, Conferencing (web, audio), Contact Centers, Presence/IM Servers, and the tracking of UC User Subscriber Licenses.

Market Segment Coverage
  • Total Unified Communications (UC) Applications
  • Unified/Voice Messaging
  • Conferencing- Web, Audio
  • Contact Centers
  • Presence/IM Servers
  • UC User Licenses
  • UC User Licenses- SMB
  • UC User Licenses- Enterprise
Statistics Provided
  • Quarterly Market Shares
  • Annual Market Shares
  • Annual Forecasts
  • Vendor Revenue
  • Unit Shipments
  • Subscriber Licenses
  • Port Shipments
  • Total Available Market (TAM) Size
Companies Tracked
  • Aastra
  • Alcatel-Lucent
  • AudioCodes
  • Avaya/Nortel
  • Cisco
  • Citrix
  • Dialogic
  • Fujitsu
  • HP/3Com
  • Intelbras
  • Karel
  • LG
  • Microsoft
  • Mitel
  • NEC
  • Oki
  • Oracle
  • Panasonic
  • Polycom
  • Samsung
  • ShoreTel
  • Siemens Enterprise Networks
  • Toshiba
  • Vertical
  • Novell
  • Polycom
Annual Research Deliverables
  • Analyst Inquiry Service
  • Custom Data Cuts on Request
  • Synergy Interactive Analysis (SIA) Database Access
  • 4 Worldwide Quarterly Market Share Reports
  • 4 Regional Quarterly Market Share Reports
  • 2 Worldwide Forecast Reports

About Synergy Research Group

Synergy provides quarterly market tracking and segmentation data on IT and Cloud related markets, including vendor revenues by segment and by region. Market shares and forecasts are provided via Synergy’s uniquely designed online database tool, which enables easy access to complex data sets.

Synergy Research Group helps marketing and strategic decision makers around the world via its syndicated market research programs and custom consulting projects. For over a decade, Synergy has been a trusted source for quantitative research and market intelligence. Synergy is a strategic partner of TeleGeography.

To speak to an analyst or to find out how to receive a copy of a Synergy report, please contact Heather Gallo at hgallo@srgresearch.com or 775-852-3330 extension 101.