Cloud SaaS Services

About this Research Service

The Synergy Research Group Cloud SaaS Services research program covers the licensing and delivery of centrally hosted software based on a subscription or pay-as-you-go business model. It tracks the operators and service revenues generated by the various categories of service provider. Market statistics are published quarterly for worldwide, regional and major countries via published reports and web access to Synergy’s on-line research tool, SIA.

Market Segment Coverage
  • Enterprise Application SaaS

   - CRM

   - ERP 

   - Collaboration

   - HR/HCM

   - Other Enterprise Apps 

  • Enterprise Service Management SaaS
  • Consumer SaaS

   - Collaboration

   - Gaming 

   - Other Consumer Apps

 Service Providers tracked include
  • Activision
  • Adobe
  • ADP
  • Amazon
  • Box
  • CA Technologies
  • Carbonite
  • Cisco
  • Citrix
  • Cloudera
  • Dell EMC
  • DocuSign
  • Dropbox
  • Electronic Arts
  • Epicor
  • Google
  • HPE
  • IBM
  • Infor
  • Intuit
  • King Digital
  • LinkedIn
  • LogMeIn/GoTo
  • Medidata
  • Micro Focus
  • Microsoft
  • NetSuite
  • Oracle
  • Red Hat
  • Sage
  • Salesforce
  • SAP
  • ServiceNow
  • Splunk
  • Symantec
  • Take-Two Interactive
  • Ultimate Software
  • Veeva
  • VMware
  • Workday
  • Zendesk
Statistics Provided
  • Quarterly market shares by segment
  • Annual market shares
  • Semiannual 5 year forecasts
  • Total Addressable Market (TAM) size by segment
Annual Research Deliverables
  • Analyst inquiry service
  • Custom data cuts on request
  • Synergy Interactive Analysis (SIA) database access
  • 4 worldwide quarterly market share data reports
  • 4 regional quarterly market share data reports
  • 2 worldwide forecast data reports

About Synergy Research Group

Synergy provides quarterly market tracking and segmentation data on IT and Cloud related markets, including vendor revenues by segment and by region. Market shares and forecasts are provided via Synergy’s uniquely designed online database SIA ™, which enables easy access to complex data sets. Synergy’s Competitive Matrix ™ and CustomView ™ take this research capability one step further, enabling our clients to receive on-going quantitative market research that matches their internal, executive view of the market segments they compete in.

Synergy Research Group helps marketing and strategic decision makers around the world via its syndicated market research programs and custom consulting projects. For nearly two decades, Synergy has been a trusted source for quantitative research and market intelligence.

To speak to an analyst or to find out how to receive a copy of a Synergy report, please contact or 775-852-3330 extension 101.