Press Release

For more information contact:
Heather Wilson
(602) 287-9097
hwilson@srgresearch.com

Enterprise IP Telephony puts in a strong Q4 2004 in Europe
while the U.S. market takes a dip

3Com, Alcatel, Avaya, Cisco, Mitel, and Siemens
post strong double-digit EMEA growth

Scottsdale, Arizona – According to Synergy Research Group’s latest reports, Q4 2004 Enterprise VoIP U.S. Market Shares and Q4 2004 Enterprise VoIP EMEA Market Shares, the EMEA Enterprise IP Telephony market increased 28.1 % sequentially and 88.8% year over year while its U.S. counterpart dipped 3.5%-- the first decrease ever measured for U.S. Enterprise IP Telephony.

As an interesting counterpoint, the U.S. market saw 8 vendors post negative sequential growth compared to all vendors in EMEA experiencing positive growth and in many instances that growth being strong double digit. Alcatel, Avaya, and 3Com posted the strongest EMEA growth of 51, 42, and 33 percent.
“There appears to be more than the affects of seasonal spending driving up the strong EMEA numbers in the quarter,” said Jeremy Duke, President & CEO at Synergy Research Group. “Synergy believes IP telephony is gaining strong acceptance in EMEA and we anticipate this trend to accelerate in 2005.”

Table 1. EMEA Enterprise IP Telephony Vendor Rankings
1. Alcatel
2. Avaya
3. Cisco
4. Nortel
5. Siemens

Table 2. U.S. Enterprise IP Telephony Vendor Rankings
1. Cisco
2. Avaya
3. Nortel
4. Mitel
5. NEC

The Q4 2004 Enterprise VoIP EMEA Market Share report contains 106 pages with 84 market share tables. The Q4 2004 Enterprise VoIP United States (U.S.) Market Share report contains 77 pages with 42 market share tables. Both reports are available for purchase at www.srgresearch.com.

Synergy Research Group (SRG) is a market research firm, which specializes in quarterly market analysis, market share, forecasting, and strategic consulting. SRG offers a wide breadth of market research services to the equipment manufacturing, semiconductor, and financial communities. SRG can be found at www.srgresearch.com.

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The contents of this press release represent SRG’s interpretation and analysis of statistics and information collected from authorized company representatives, industry sources, and SRG estimates. SRG does not guarantee the accuracy or completeness of the statistics or information contained in this release.