Public Cloud Leads UCaaS Market; Private Cloud has Higher Growth
RENO, NV, December 17, 2013
New Q3 data from Synergy Research Group show that public cloud deployments still account for well over half of UCaaS business suite subscribers, though the private cloud segment is higher growth with subscriber numbers having increased 51% in the last four quarters. Currently public cloud accounts for 56% of all UCaaS business suite subscribers and 50% of quarterly revenues. In total, UCaaS subscriber numbers are growing at 30% annually.
In aggregate five operators account for over 50% of UCaaS service revenues, with 8x8 holding on to the lead with a 14% market share. It is followed by ShoreTel, RingCentral, Mitel and Vocalocity. Other leading operators include Fonality, West IP and iCore Networks. North America continues to account for no less than 87% of UCaaS subscribers.
"We continue to see UCaaS solutions competing ever more effectively with premise-based UC product offerings and getting more traction in the market, especially with small businesses” said Synergy Research Group’s founder and Chief Analyst Jeremy Duke. "And looking to the broader cloud UC market we still see vibrant demand for standalone UC SaaS offerings, where revenues continue to grow at double-digit rates.”
About Synergy Research Group
Synergy Research Group delivers quarterly analyses of global IT and Cloud markets, offering detailed breakouts of vendor revenues and shipments by segment and region. Market shares and forecasts are provided through Synergy Interactive Analysis (SIA™) — the industry's only fully proprietary SaaS platform purpose-built for market share and forecasting analytics.
For more than 25 years, Synergy has been a trusted source of quantitative research and market intelligence across emerging communications and technology sectors. By combining syndicated research with specialized consulting, we deliver actionable intelligence to marketing and strategy executives worldwide.
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A trusted source of accurate market data, Synergy is cited by industry leaders as well as leading financial, business, and trade publications such as The Economist, The New York Times, The Wall Street Journal, United States Federal Reserve Board, NPR, Forbes, Bloomberg, Financial Times, Bank of England, Fortune, and The Guardian.
