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Unified Communications (UC) Applications Market Shares and Forecasts
The Synergy Research Group UC Applications research service provides analyst inquiry support, market analysis, market share, and forecast reports for the emerging communications segment of unified communications applications. The UC research service includes detailed quantitative and qualitative analysis of UC Licenses (On-Premise and Hosted), UC Licenses by User size, Web/Audio Conferencing, Unified/Voice Messaging, Contact Centers. and Presence/IM Servers. Detailed country-level market shares are available for this service. Synergy’s research & methodology is highly regarded by financial institutions and leading equipment manufacturers.
Market Segment Coverage
• UC Applications - Totals
• UC Desktop Licenses- On Premise by User Size (<100, 100 - 500, 501 - 999, 1,000+)
• UC Desktop Licenses- Hosted Cloud Services
• Unified/Voice Messaging
• Contact Center (ACD, IVR, CTI, Others)
• Conferencing
• Conferencing- Audio on-Premise
• Conferencing- Web SaaS
• Conferencing- Web On-premise
• Presence/IM Servers
Statistics Provided
• Quarterly Market Shares
• Annual Market Shares
• Annual Forecasts
• Vendor Revenue
• Unit Shipments
• Port Shipments
• Average Selling Prices (ASPs)
• Total Available Market (TAM) Size
Companies Tracked
• Aastra
• Adobe
• Alcatel-Lucent
• Aspect Software
• Avaya/Nortel
• AVST
• Callware
• Cisco
• Colibria (acquired by MetaSwitch)
• Esnatech
• Fujitsu
• IBM
• Interactive Intelligence
• Intercall/Genesys
• Isode
• Microsoft
• Mitel
• NEC
• Panasonic
• Polycom
• Samsung
• ShoreTel
• Siemens (SEN)
Annual Research Deliverables
• Analyst Inquiry Service
• Custom Data Cuts on Request
• Synergy Interactive Analysis (SIA) Database Access
• 4 Worldwide Quarterly Market Share Reports
• 4 Regional Quarterly Market Share Reports
• 2 Worldwide Forecast Reports
A Synergy subscription gives clients access to the most up-to-date worldwide, regional and country level market share information for unified communications transactions.
Market Share data is refreshed on the SIA platform every 90 days, with quarterly data being delivered 40 to 45 days after the close of a given quarter. This is one of the fastest delivery schedules in the market research industry today!
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