Synergy defines "Collaborative Application" as a collection of network-based applications that facilitate the working together of two or more individuals regardless of physical location. In general, teams working collaboratively can achieve better results, quicker, and more consistently with network-based applications designed to increase the success of accomplishing work-group tasks. This becomes critical to organizations wishing to remain competitive in a highly interconnected world, where many minds can be brought together to achieve the highest level of human synergy. Organizations that do not understand this new market dynamic will be over-run by quicker and smarter competitors. For current quantitative measurements, Synergy defines Collaborative Applications as UC Desktop, Presence Management, Instant Messaging, Desktop Web/Video/Audio Conferencing, Unified Messaging, and Mobile 2.0.



Jeremy Duke